Terms of use
Last Updated: 11 October 2026
Welcome to MyGrooveGuide BV ("MyGrooveGuide," "we," "our," or "us"). Please read these Terms of Use carefully before using our services.
1. Introduction
1.1. These Terms of Use ("Terms") govern your access to and use of our website, mygrooveguide.com (the "Website"), the MyGrooveGuide iOS application (the "App"), our online dance classes, memberships, and related services (collectively, the "Services").
1.2. By creating an account, purchasing a membership, or accessing our Services, you agree to these Terms. If you do not agree, you must not use our Services.
1.3. The Services are operated by MyGrooveGuide BV, registered in the Netherlands under Chamber of Commerce (KvK) number 89154177, with its registered address at Stekkaspad 14, 3544 JC Utrecht, the Netherlands.
1.4. Nothing in these Terms excludes or limits rights granted to consumers under applicable mandatory law.
2. Age Restriction and Parental Consent
2.1. Our Services are intended for individuals aged 16 years or older. Users under 16 are not permitted to register for or independently use our Services.
2.2. Users who are under the age of legal majority in their country of residence must have permission from a parent or legal guardian where required by applicable law.
2.3. Where parental or guardian consent is legally required, the parent or guardian must review and agree to these Terms before the minor uses our Services.
3. User Accounts
3.1. An account and an eligible membership are required to access paid dance classes and member-only features.
3.2. Membership purchases and membership administration currently take place through our Website, which operates using Kajabi. The App uses separate authentication technology provided by Clerk and account-related services provided by Supabase. Membership information may be synchronized between these systems to determine access to paid content.
3.3. You agree to provide accurate and current account information and to update it when necessary.
3.4. You are responsible for maintaining the confidentiality of your login credentials and for activity carried out through your account, except where such activity results from circumstances for which we are legally responsible.
3.5. You must not share, sell, transfer, or allow another person to use your account or membership. Memberships are intended for individual use unless we expressly state otherwise.
3.6. If you believe your account has been accessed without authorization, please contact us promptly at info@mygrooveguide.com.
3.7. You may request deletion of your account and personal data by emailing info@mygrooveguide.com. The App also provides an account deletion option in the Profile section.
3.8. Deleting your App account or uninstalling the App does not automatically cancel your paid membership or stop recurring payments. Membership cancellation must be requested separately by emailing info@mygrooveguide.com.
3.9. Account deletion and personal data processing are further explained in our Privacy Policy.
4. Payment and Billing
4.1. MyGrooveGuide memberships are purchased through our Website. The available payment methods may include credit or debit cards, PayPal, Apple Pay, and Google Pay, depending on the options displayed during checkout. Payments are handled through applicable payment service providers, including Stripe and PayPal.
4.2. We offer monthly and annual subscription options, subject to the plans and prices displayed at checkout.
4.3. Subscriptions renew automatically according to the billing frequency selected at checkout unless canceled in accordance with these Terms and applicable law.
4.4. By purchasing a recurring subscription, you authorize the applicable payment provider to charge the recurring subscription fee using your selected payment method until the subscription is canceled or otherwise ends.
4.5. The applicable price, billing frequency, and relevant subscription conditions are displayed before you complete your purchase. Any applicable taxes or additional charges will be presented as required by law.
4.6. The MyGrooveGuide iOS App does not currently offer in-app purchases. An eligible active membership purchased through our Website provides access to paid content in the App.
4.7. If a recurring payment fails, access to paid content may be temporarily restricted or suspended until the payment issue is resolved, subject to applicable law.
4.8. If we change subscription prices, we will provide any advance notice required by applicable law. Price changes will not affect a billing period already paid for unless otherwise legally permitted.
5. Content Access and Memberships
5.1. An eligible active membership grants you a limited, personal, non-exclusive, non-transferable right to access and view the dance classes and other content included in your membership during its validity period.
5.2. Our monthly and annual memberships generally provide access to the same dance class catalogue and member features, unless a particular offer or membership plan expressly states otherwise.
5.3. Our dance classes are provided primarily through streaming on our Website and App. You may not download, copy, record, redistribute, sell, publish, or otherwise exploit our videos or other protected content without our prior written permission, except where permitted by mandatory law.
5.4. Temporary technical storage necessary for normal streaming or operation of the Services is not considered a prohibited download under these Terms.
5.5. You must not share your account credentials, provide other people with access to paid content through your account, or bypass membership access restrictions.
5.6. We may add, remove, replace, or update individual classes, instructors, features, and other content as our Services evolve. Any changes affecting your contractual rights will be handled in accordance with applicable consumer protection law.
5.7. Access to streaming content requires a compatible device and a suitable internet connection. Internet and mobile data charges from your provider are your responsibility.
6. Intellectual Property
6.1. The dance classes, videos, lesson materials, Website, App, branding, logos, graphics, text, software, and other content made available through our Services are owned by MyGrooveGuide BV or its licensors and are protected by applicable intellectual property laws.
6.2. Your membership provides a right to access and use the content as described in these Terms. It does not transfer ownership or intellectual property rights to you.
6.3. You may not reproduce, distribute, publicly display, commercially exploit, modify, or create unauthorized derivative works from our protected content without the appropriate permission, except where permitted by law.
6.4. The MyGrooveGuide name, logos, and other branding may not be used in a way that suggests endorsement, sponsorship, or affiliation without our prior written permission.
7. User Responsibilities and Prohibited Activities
7.1. You agree to use our Services lawfully, responsibly, and only for their intended purposes.
7.2. You must not use our Services to engage in fraudulent, deceptive, abusive, harassing, or otherwise unlawful activities.
7.3. You must not collect personal information about other users without authorization or use our Services to distribute spam, unsolicited advertising, or malicious content.
7.4. You must not use automated tools, bots, scraping technologies, or other methods to systematically extract content or data from our Services without our prior written permission, except where such restrictions are prohibited by law.
7.5. You must not attempt to gain unauthorized access to accounts, systems, servers, databases, or other parts of our Services.
7.6. You must not circumvent or interfere with authentication systems, subscription checks, video playback protections, security controls, or other access restrictions.
7.7. You must not introduce malware, viruses, harmful code, or other technologies intended to disrupt or damage our Services.
7.8. You must not reverse engineer, decompile, or modify our software except to the extent expressly permitted by applicable law.
7.9. You must not resell or commercially exploit your membership, account, or access to our content without our prior written permission.
7.10. You agree to respect other users, instructors, and MyGrooveGuide representatives when interacting with our Services or contacting our support team.
8. Privacy and Data Protection
8.1. We collect and process personal information in accordance with our Privacy Policy.
8.2. Our Privacy Policy explains how we collect, use, share, protect, and retain personal information in connection with our Website, App, memberships, and related services.
8.3. Our Website may use cookies and similar technologies. Further information about cookies and your choices is available in our Privacy Policy and through the cookie consent interface on our Website.
8.4. You may exercise applicable data protection rights, including requesting access to or deletion of personal data, by contacting info@mygrooveguide.com.
9. Feedback and Suggestions
9.1. We welcome questions, comments, ideas, suggestions, and other feedback about our Services.
9.2. If you voluntarily provide feedback, you grant MyGrooveGuide a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, and incorporate that feedback for the purpose of improving, developing, and promoting our Services, to the extent you have the right to grant such a license.
9.3. You retain any intellectual property rights you may have in your feedback. Providing feedback does not automatically transfer ownership of those rights to MyGrooveGuide.
9.4. Personal information included in feedback will be handled in accordance with our Privacy Policy.
10. Service Availability and Management
10.1. We aim to provide reliable access to our Website, App, and dance classes. However, uninterrupted or error-free availability cannot be guaranteed.
10.2. Our Services may occasionally be unavailable because of maintenance, updates, technical problems, internet connectivity, third-party service interruptions, or circumstances beyond our reasonable control.
10.3. We may maintain, update, improve, or modify our Services to address security issues, technical requirements, operational needs, or changes in our content offering.
10.4. Where a change materially affects paid Services, we will respect applicable contractual and consumer protection rights, including any required notice or remedies.
10.5. We may investigate suspected violations of these Terms and take proportionate action, including warnings, temporary access restrictions, or account suspension, where reasonably justified.
10.6. We may report suspected unlawful conduct to competent authorities where appropriate or legally required.
10.7. Nothing in this section removes any statutory remedies available to consumers if digital services are not supplied or do not conform to applicable legal requirements.
11. Subscription Cancellation
11.1. You may request cancellation of your monthly or annual subscription at any time by emailing info@mygrooveguide.com.
11.2. Please send your cancellation request from the email address associated with your membership or provide sufficient information for us to identify your subscription.
11.3. Your cancellation request does not need to include a reason. We will process it in accordance with applicable law and confirm the cancellation by email.
11.4. A cancellation request received before the next scheduled renewal will prevent further renewal charges once processed, subject to applicable law. If your next payment is imminent, we recommend contacting us as early as possible.
11.5. After cancellation, you will generally retain access to your membership until the end of the period already paid for, unless a statutory right or other applicable arrangement provides otherwise.
11.6. Uninstalling the App, stopping use of our Services, or deleting an App account does not by itself cancel a paid subscription.
11.7. Where mandatory consumer law provides additional cancellation rights or requires a different cancellation procedure, those requirements will take precedence over these Terms.
12. Refunds and Withdrawal Rights
12.1. Subscription payments are generally non-refundable for billing periods that have already started, except where a refund, withdrawal, price reduction, or other remedy is required by applicable law.
12.2. Consumers purchasing subscriptions online may have a statutory right to withdraw from the agreement within 14 days of entering into the contract, subject to applicable legal conditions and exceptions.
12.3. Where you expressly request that a digital service begins during the statutory withdrawal period, the consequences of withdrawal will be determined in accordance with applicable consumer law and any valid consent or acknowledgment obtained during checkout.
12.4. Where an exception to the right of withdrawal legally applies, we will rely on that exception only if the applicable legal requirements have been satisfied.
12.5. If you believe you are entitled to a refund or wish to exercise a statutory withdrawal right, please contact info@mygrooveguide.com.
12.6. Nothing in these Terms excludes your mandatory rights concerning withdrawal, non-conforming digital services, non-delivery, or other statutory consumer remedies.
13. Suspension and Termination
13.1. We may suspend or terminate access to an account or membership where there is a legitimate reason, including serious or repeated violations of these Terms, fraudulent activity, unauthorized account sharing, security threats, or unlawful conduct.
13.2. Where reasonably appropriate, we will provide notice and an opportunity to resolve the issue before suspending or terminating access. Immediate action may be taken where necessary to protect security, prevent harm, or comply with legal obligations.
13.3. If we terminate a paid subscription for reasons not attributable to your breach, any applicable refund or other remedy will be determined in accordance with your contractual and statutory rights.
13.4. Termination does not affect rights or obligations that arose before termination, including outstanding payment obligations and applicable intellectual property restrictions.
13.5. Personal data associated with terminated accounts will be handled in accordance with our Privacy Policy and applicable data protection law.
14. Physical Activity, Disclaimer, and Liability
14.1. Dance training involves physical activity and may carry risks, including muscle strain, falls, and other injuries. Certain movements may be physically demanding or unsuitable for some individuals.
14.2. You are responsible for assessing your abilities, selecting suitable classes and movements, ensuring an appropriate training environment, and exercising reasonable care when participating.
14.3. You should stop exercising if you experience pain, dizziness, or other concerning symptoms. If you have a medical condition, injury, or concerns about your ability to participate safely, seek advice from an appropriate healthcare professional before training.
14.4. Our dance classes are provided for educational and instructional purposes. They do not constitute medical advice or a guarantee of particular fitness, health, or performance results.
14.5. To the extent permitted by applicable law, MyGrooveGuide is not responsible for injuries or losses caused by unsafe training conditions, improper execution of movements, or use of our Services contrary to reasonable safety guidance.
14.6. We are responsible for losses and damages to the extent required by applicable law. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for intentional misconduct or other legally protected circumstances.
14.7. Nothing in these Terms limits your statutory rights concerning the quality, conformity, or availability of digital services.
15. Governing Law and Dispute Resolution
15.1. These Terms are governed by the laws of the Netherlands.
15.2. If you are a consumer residing outside the Netherlands, this choice of law does not deprive you of mandatory consumer protections that apply under the law of your country of habitual residence.
15.3. If you have a complaint or dispute relating to our Services, please contact us at info@mygrooveguide.com so that we can attempt to resolve the matter directly.
15.4. If a dispute cannot be resolved informally, it may be brought before a court with jurisdiction under applicable law. Nothing in these Terms restricts your right to bring proceedings before a court that has jurisdiction under mandatory consumer protection rules.
16. Changes to These Terms
16.1. We may update these Terms to reflect changes in our Services, business operations, technology, or applicable legal requirements.
16.2. The latest version will be available at https://www.mygrooveguide.com/terms, together with its effective date.
16.3. Where changes materially affect existing users or their contractual rights, we will provide reasonable advance notice, including by email where appropriate or legally required.
16.4. Changes affecting existing paid subscriptions will be subject to applicable contractual and consumer protection requirements. We will not treat continued use alone as acceptance of a change where the law requires express agreement or provides additional rights.
17. Contact Information
If you have questions about these Terms, your membership, cancellation, billing, or our Services, please contact:
MyGrooveGuide BV
Stekkaspad 14
3544 JC Utrecht
The Netherlands
Chamber of Commerce (KvK): 89154177
Email: info@mygrooveguide.com
Website: https://www.mygrooveguide.com
